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You are here : Home > RTI > Mandatory Disclosure
Mandatory Disclosure As Per Section 4(1)(b) (i) to (xv) of Right to Information Act, 2005
Particulars of organization and functions of CPV Division, Ministry of External Affairs
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Article 4(1)(b) (i) of the Right to Information Act, 2005.
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Consular Passport & Visa Division of Ministry of External Affairs is handling following areas of work :
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Policy matters concerning passports including the Passport Act. Passport Rules and Passport Manual. Appeals against refusal of passports by RPOs/POs/Mission/Post.
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Implementation of the Passport Seva Project including monitoring of functions of CPPF/DC/DRC.
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Policy regarding identity Certificates to Tibetan nationals.
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Impounding/revoking of passports and handling forgery cases regarding passports.
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Maintenance of Prior Approval Category of persons to whom passports shall be issued Iwith the concurrence of MEA.
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Issue of Diplomatic/Official passport/e-passports to Govt. employees and other entitled i officials including Ministers/MPs and MLAs.
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Overall supervision of Central Indian Passport Printing System(CIPPS) functioning from CPV Division, MEA responsible for printing and dispatch of ordinary, offiCial, diplomatiC passports through 146 Indian Missions/Posts abroad.
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Issue of Visa notes for diplomatic and officials passport holders and other matter concerning instructions in the visa manual and regulation of visa fees levied by Indian Missions abroad.
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Monitoring of supply and movement of all travel documents viz. , diplomatic, official, ordinary passports and visa stickers and identity & emergency certificates in coordination with 1 India Security Press, Nashik.
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Policy and procedures relating to functioning of Travel Agents for passport work in Passport Offices.
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Joint Secretary (PSP) in his capacity as Chief Passport Officer is the Administrative Head of all the Passport Offices in India and is the Cadre Controlling Authority of the Central Passport Organization Employees. He formulates personnel policies of the Passport Office employees.
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Deputation of IFS/Other services officers and officials from other Ministries to the CPO ! and deputation of CeO staff to other departments.
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Court cases relating to passport related offences and CPO Establishment.
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All Vigilance matters relating to CPO cadre.
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Reply of RTI applications in respect of CPV Division and disposal of First Appeals in respect of CPV Division and all Passport Offices.
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| Consular Division |
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Policy regarding consular issues in respect of Indian nationals abroad including cases of death and transfer of the mortal remains and their compensation.
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Handling issues pertaining to arrestl detention/harassment consular access of foreign nationals in India and liaising with the Foreign Diplomatic Missions located in India.
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Extradition issues of Indian nationals abroad and policy thereof.
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Attestation and apostillization of educational certificate,commercial documents etc.
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| The hierarchy at CPV Division includes the following : |
| 1. JS (CPV) -For Consular and visa related matters. |
| 2. JS (PSP) and Chief passport Officer -For passport-related issues. He is also the First Appellate Authority in respect of RTI matters pertaining to CPV Division and all Passport Offices. |
| 3. Director (PSP) I Director (CPV) |
| 4. Deputy Secretary |
| 5. Under Secretary |
| 6. Section Officer |
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The Passport Offices function as subordinate offices of Ministry of External Affairs under the supervision of Central Passport
Organization. The issue of passport is a central subject under the Indian Constitution and allotted to the Ministry of External Affairs.
It was in 1954 that the first 5 Regional Passport Offices at Bombay,Calcutta, Delhi, Madras and Nagpur were set up. This necessitated the
setting up of a separate Organization and the Central Passport and Emigration Organization was created in 1959 as a subordinate office of
the Ministry of External Affairs. At present there are 37 Passport Offices in the country besides the Passport Issuing Authority in Port Blair.
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| The hierarchy at the Passport Office, includes 5 stages : |
| 1. Passport Officer IRegional Passport Officer |
| 2. Deputy Passport Officer |
| 3. Assistant Passport Officer |
| 4. Passport Granting Officers. |
| 5. Superintendent |
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Powers and duties of the employees of the Passport Office
| Article 4(1)(b) (ii) of the Right to Information Act, 2005 |
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Passport Officers have been designated as Heads of Offices. For smooth running of the offices, certain financial powers have been
delegated to them. The financial powers of employees of Passport Office have been detailed in delegation of Financial Power Rules, 1978
and subsequent orders issued there under. These powers may be seen at Annexure of Delegation of Financial Rules and Passport Rules. Other
powers of the officials of Passport Office are derived from the Passport Act. This Act and rules are available on the MEA's website www.passportindia.gov.in.
The duties of officers and employees of this office flow from the Passport Act and Passport Rules, which are available in the website www.passportindia.gov.in.
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Procedures followed in the decision making process, including channels of supervision and authority
| Article 4(1)(b) (iii) of the Right to Information Act, 2005
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The Passport Office follows the procedure indicated in Passport Manual 2010 for decision making in issuance of passports. The officers from
the Superintendent to Passport Officer level are designated as Passport Issuing Authority(PIA) for issuance of passport and they take
decisions in accordance with Passport Act, Passport Rules and Passport Manual. |
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| In other administrative matters, Dealing Assistant submits
the files to Superintendent who in turn submits to PGO Passport Officer. If necessary, matter is referred to the CPV Division,
Ministry of External Affairs for final approval. The Passport Office follows the guidelines issued by other Departments, particularly the
Cabinet Secretariat http://www.mpa.nic.in, the Ministry of Parliamentary Affairs http://www.mpa.nic.in and the Ministry of
Personnel, Public Grievances and Pensions http://persmin.nic.in and Ministry of Home Affairs(Rajbhasha). |
Norms set by the Ministry for the discharge of its functions
| Article 4(1)(b) (iv) of the Right to Information Act, 2005
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The Passport Office discharges its functions as per the norms laid down by the CPV Division, Ministry of External Affairs, New Delhi. It
is always the endeavor that all files are disposed of within the stipulated time frame for issuance of passport subject to completion
of documentations and usual checks. The norms are available at www.passportindia.gov.in. |
Rules, regulations, instructions, manuals and records held by or under the control of the Passport Office used by its employees for discharging its functions
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Article 4(1)(b) (v) of the Right to Information Act, 2005
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Passport Act and Passport Rules:
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These are available on the website www.passportindia.gov.in In addition, the Passport Office also utilizes the relevant rules,
regulations and orders of the Government of India, such as Civil Service Conduct Rules, Central Civil Service Leave Travel Concession
Rules, Central Service Leave Rules, Civil Service Pension Rules. Provident Fund Rules, General Financial Rules, Fundamental and
Supplementary Rules, etc. These rules are already in the public domain as printed priced publications. |
Statement of the categories of documents that are held by the Ministry or under its control.
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Article 4(1)(b) (vi) of the Right to Information Act, 2005.
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The following documents are held by this office:
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Passport Application Forms
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India International Ordinary Passport Booklets
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Diplomatic Passport Booklets
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Official Passports Booklets
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Arrangement for consultation with or representation by the members of the public in relation to formulation of policies or implementation thereof
| Article 4(1)(b) (vii) of the Right to Information Act, 2005
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There is no direct dealing with the members of the public in relation to formation of policies or implementation thereof. |
Statement of boards, councils, committees and other bodies
| Article 4(1)(b) (viii) of the Right to Information Act, 2005
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| - NIL - |
Directory of officers and employees and monthly remuneration :
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The information as regards officers is available on the website of the Ministry of External Affairs. |
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Article 4(1)(b) (ix) & (x) of the Right to Information Act, 2005
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Pay-scales of officers of CPV Division:
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Joint Secretary Rs. 37, 400 - 67,000 plus grade pay Rs.10,000/-
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Director Rs. 37,400 - 67, 000 plus grade pay Rs. 8,700/-
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Deputy Secretary Rs. 15,600 - 39,100 plus grade pay Rs.7,600/-
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Under Secretary Rs. 15,600 - 39,100 plus grade pay Rs.6,600/-
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Section Officer Rs. 9,300 - 34,800 plus grade pay Rs. 5,400/-
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Pay-scales of officers and staff of Passport Offices:
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| Sl.No. |
Cadre/Post |
Sanctioned posts |
Pay scale |
Grade Pay |
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| 1 |
Passport Officer |
17 |
15,600-39,100 |
7,600 |
| 2 |
Deputy Passport Officer |
71 |
15,600-39,100 |
6,600 |
| 3 |
Assistant Passport Officer |
135 |
15,600-39,100 |
5,400 |
| 4 |
Passport Granting Officer |
320 |
9,300-34,800 |
4,800 |
| 5 |
Superintendent |
245 |
9,300-34,800 |
4,600 |
| 6 |
Assistant |
428 |
9,300-34,800 |
4200 |
| 7 |
UDC |
628 |
5,200-20,200 |
2,400 |
| 8 |
UDC (Hindi) |
04 |
5,200-20,200 |
2,400 |
| 9 |
LDC |
648 |
5,200-20,200 |
1,900 |
| 10 |
Office Assistant (Group C) |
148 |
5,200-20,200 |
1,800 |
| 11 |
Jr. Hindi Translator |
23 |
9,300-34,800 |
4,200 |
| 12 |
Stenos Gr. I |
17 |
9,300-34,800 |
4,200 |
| 13 |
Steno Gr. II |
13 |
5,200-20,200 |
2,400 |
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TOTAL |
2697 |
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Budget allocated to CPV Division
| Article 4(1)(b) (xi) of the Right to Information Act, 2005
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| As per Budget Estimates 2013-14, Separate budget is allotted to each RPO/PO. |
| Budget Head |
CPV Division BUDGET PROVISION 2013-14 |
In Rupees thousands |
| 00.105 |
Passport and Emigration(Minor Head) |
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| 01 |
Central Passport and Emigration Organisation |
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| 01.01.01 |
Salaries |
781100 |
| 01.01.02 |
Wages |
3000 |
| 01.01.03 |
Overtime Allowance |
200 |
| 01.01.06 |
Medical Treatment |
15000 |
| 01.01.11 |
Domestic Travel Expenses |
42500 |
| 01.01.13 |
Office Expenses |
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PIAs |
340000 |
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CPV Division |
85000 |
| 01.01.14 |
Rents, Rates, Taxes |
89900 |
| 01.01.27 |
Minor Works |
14000 |
| 01.01.28 |
Professional Services |
10000 |
| 01.02 |
Printing and Procurement of Travel Documents |
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| 01.02.16 |
Publications |
1700000 |
| 01.99 |
Information Technology |
165 / 245 |
| 01.99.13 |
Office Expenses |
200 / 280 |
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(PIAs) |
14000 |
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Total Passport and Emigration Organisation |
4294700 |
| 02 |
Payment to States / Union Territories for Administration of
Central Acts and Regulations |
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| 02.01 |
Other Acts and Regulations |
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| 02.01.50 |
Other Charges |
415 / 495 |
| 03 |
Legal Counseling / Assistance to Indian workers in the Gulf
(CPV) |
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| 03.00.50 |
Other Charges |
100 |
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Total Passport and Emigration |
4534800 |
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Manner of execution of subsidy programs, including the amounts allocated and the details of beneficiaries
| Article 4(1)(b) (xii) of the Right to Information Act, 2005
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| - NIL - |
Particulars of recipients of concessions, permits or authorizations granted by CPV Division
| Article 4(1)(b) (xiii) of the Right to Information Act, 2005 |
| 1. Issue of diplomatic and official passports on gratis basis; |
| 2. Issue of passports to CPO personnel and their dependents on gratis basis (lifelong) |
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Details in respect of the information, available to or held by it, reduced in an electronic form
| Article 4(1)(b) (xiv) of the Right to Information Act, 2005
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All information regarding issuance of passports and status thereof
have been uploaded on website www.passportindia.gov.in |
Particulars of facilities available to citizens for obtaining information
| Article 4(1)(b) (xv) of the Right to Information Act, 2005 |
| Citizens can obtain information through the website www.passportindia.gov.in
and respective websites of concerned passport offices. In respect of Passport Seva Project the information could be obtained through call
centers. They could also consult the www.mea.gov.in and the Ministry of External Affairs, online, at www.mealib.nic.in
Apart from this, citizens are provided passport issuance information through Enquiry Counters and also by telephone. Citizens can also
visit the officers during office hours on all working days during designated hours. |
| Agencies engaged for various passport service related functions :
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| Name of Agency |
Address |
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M/S DHL Express (India) Pvt. Ltd.
(engaged in dispatch of passport booklets to Missions/Posts abroad) |
(i) S-1, Ground Floor,
Vandana Building,
Tolstoy Marg, New Delhi-110001.
(ii) 71/3, Najafgarh Industrial Area,
Rama Road, New Delhi-110015. |
Standard Trading Company
(Maintenance of Printers in Passport Offices) |
428/A, Kewal Industrial Estate,
S.B. Marg, Lower Parel (West),
Mumbai-400013. |
India Post
(Collection of passport applications on behalf of Passport Offices) |
Business Development & Marketing Directorate,
Department of Posts,
Dak Bhavan, New Delhi-110116. |
Tata Consultancy Services
(Service provider for implementation of Passport Seva Project) |
(i) TCS House,
Raveline Street, Fort,
Mumbai-400001
(ii) PTI Building, Sansad Marg,
New Delhi-110001 |
Standardisation, Testing & Quality Certification (STQC),
(Third party Audit Agency for Passport Seva Project) |
Department of Information technology,
Ministry of Communication & Information Technology,
6, CGO Complex, New Delhi-110003. |
National Institute for Smart Governance (NISG)
(Consultant for re-designing Passport Issuance System,
infrastructure and workflow verification) |
Block No. 13, IIIT Complex,
Gachibowli, Hyderabad-500017. |
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